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      1. atWork No-Hassle Returns

        Committed to your 100% Satisfaction

        If you’re not fully satisfied with your purchase for any reason, you can return it within 30 days of delivery for a refund or replacement.

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        We very rarely have returns but do work to make them as painless for you as possible.

         

         

        Return Procedure

         

         

         

        Proud to be in business since 1983 and a Better Business Bureau Accredited Business since 10/12/2008.

        Incorrect Merchandise

        atWork Office Furniture employees check and confirm every order independently to prevent as many delivery problems as possible. Despite our best efforts, if you find that the merchandise delivered is not what you ordered, please follow these procedures:

        Office Desk and Chair3 People behind a laptopOffice Furniture

        Damaged Merchandise

        atWork Office Furniture uses all precautions to ensure your package arrives to you safe and intact. Occasionally however, you may receive a product that has been damaged during shipping. In such cases we will make every effort to obtain your replacement as quickly as possible, at no cost to you. In order to satisfy our insurer, damaged goods must be reported within 24 hours of delivery. Please follow these procedures for notifying us of your damaged merchandise:

        atWork Office Furniture reserves the right to refuse to issue a refund/replacement item in the event that the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or if the problem is due to normal wear and tear.

         

         

        If you have any concern or need, please contact our Customer Service team at 1-519-681-8926 during normal business hours from Monday to Friday between 9 AM and 4 PM (Eastern Time) or email us at customerservice@atwork.ca